Our commitment

Covenant Hospice Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of any of these.

What we provide, free of charge

To people with disabilities, we provide aids and services needed to communicate effectively with us, including qualified sign language interpreters and written information in other formats such as large print, audio, and accessible electronic formats.

To people whose primary language is not English, we provide language services, including qualified interpreters and information written in other languages. If you need any of these services, call 480.321.8455.

If you believe we have failed to provide these services

You can file a grievance with us: Covenant Hospice Care, 4515 S McClintock Drive, Suite 210, Tempe, AZ 85282. Phone 480.321.8455, fax 480-405-6370, email Jmacdonald@covenanthospicecares.com.

You can file in person, by mail, by fax, or by email. If you need help filing, we will help you.

You can also file a federal civil rights complaint

Complaints may be filed with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201. Telephone 1-800-368-1019, TDD 1-800-537-7697. Complaint forms are available at hhs.gov/ocr/complaints.

Free language assistance

Language assistance services are available at no cost to you.

• Español: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 480.321.8455.
• Diné Bizaad (Navajo): Díi baa akó nínízin: Díi saad bee yáníti’go Diné Bizaad, saad bee áká’ánída’áwo’dḥḥ’, t’áá jiik’eh, éí ná hólǫǫ, kojį’ hódíilnih 480.321.8455.
• 繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 480.321.8455。

Last updated: August 29, 2026.